Refund Policy
Refund Policy
Last Updated: 4th February, 2025
At Bee Bonafide, we take pride in the quality of our handcrafted leather goods. If you're not completely satisfied with your purchase, we’re here to help.
🛍️ Returns
We accept returns within 7 days of delivery. To be eligible for a return:
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The item must be unused, unworn, and in its original condition.
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It must be returned in the original packaging, along with the invoice or proof of purchase.
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Customized or personalized items cannot be returned.
To initiate a return, please contact us at support@beebonafide.com with your order number and reason for return.
🔄 Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at support@beebonafide.com.
💸 Refunds
Once your return is received and inspected:
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We will notify you by email regarding the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within 7–10 business days.
🚚 Return Shipping
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You will be responsible for paying the return shipping costs.
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Shipping costs are non-refundable.
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We recommend using a trackable shipping service to ensure your return reaches us safely.
❗ Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account or payment app again.
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Contact your bank/credit card provider—it may take some time before your refund is officially posted.
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If you’ve done all this and still haven’t received your refund, please contact us at support@beebonafide.com.